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SMARTBOX Portable Storage FAQ

Do you have questions about our SMARTBOX products? Not sure how many containers you’ll need or what will fit? Find those answers and more below in our Frequently Asked Questions!

Our FAQ page is updated regularly, so check back for more soon!

How many SMARTBOX portable storage containers will I need?

Each unit can holds approximately one and a half rooms worth of furniture and other belongings. You can use our online space estimator or ask one of the experts at SMARTBOX of Maryland, Northern Virginia, and Washington, DC and we can provide you with an accurate estimate.

Will my large household items fit in a SMARTBOX container?

Absolutely! Our portable storage containers are eight feet deep by seven feet tall by five feet wide, making them large enough to accommodate a king size mattress and box spring, not to mention refrigerators and full-sized couches.

How do I access my belongings while they're stored with SMARTBOX?

When you need to get to your things while they're in our safe, temperature controlled storage facility, all you need to do is give us a call and we'll have your portable storage containers ready for you when you arrive.

How long do I have to pack my storage container?

You have as long as you need – that's the beauty of it! We rent our portable storage containers on a monthly basis, so you can pack at your own pace.

Approximately how much can a SMARTBOX portable storage unit hold?

Each unit can hold up to 3,500 pounds (nearly two tons) of furniture and belongings. Generally, each portable storage unit can accommodate up to one and a half rooms of furniture.

Are your containers weather-proof?

All of our SMARTBOX storage containers are made of a durable wood that allows for airflow into and out of the box, and they are equipped with an all-seasons weather resistant cover that will protect your belongings from the elements.

Will SMARTBOX load my containers for me?

If you'd rather have someone do the heavy lifting for you, SMARTBOX of Maryland, Northern Virginia, and Washington, DC can provide personal moving and loading services for you upon request.

Do I have to be there when the container is dropped off or picked up?

While it's not mandatory for you to be home when your portable storage is dropped off or picked up, it is highly recommended.

How long will it take for my SMARTBOX portable storage unit to arrive at my new location?

We have a delivery schedule and calendar so you can request specific days for your storage containers to be delivered to your new home, office, or other location; however, you should schedule early as some days fill up more quickly than others!

Where can my storage container be placed?

Your portable storage container can go anywhere a car can go! They can be set on the driveway or around the side of the house. As long as there is proper clearance for your portable storage, it can go wherever is best for you!

How secure are SMARTBOX containers?

Our containers are very secure! Each container comes with two butterfly clamps and a sliding hasp. You can affix a combination lock padlock to the container to protect your belongings while they’re in storage.

How much does SMARTBOX self-storage cost?

The price of your self-storage from SMARTBOX will vary depending on a number of factors, including how many boxes you need, the length of time you need the storage, and more. Learn more about the price of self-storage »

"Hello Chantel, I am writing to express my pleasure in being a customer of SMARTBOX. You have a wonderful and efficient product but I have been most impressed with the quality of the employees. Everyone I have spoken with or come into contact with at.
-Nick M
"Nick, I wanted to again say thank you for working with us for a discount on the Smartbox. I also wanted to tell you that both of the ladies I have spoken with in the office and the driver who dropped off the box were.
-Angela C.
"Selling Real Estate in a competitive market requires much more than installing a sign in the yard and putting an ad in the paper. Today’s sellers must show their homes in their very best light … and what that means is CLEARING OUT THE CLUTTER..
-Carrie Mock,
"I arrived home last night from an extended Thanksgiving trip to be welcomed by your beautiful gift package of goodies from Harry & David – what a delightful surprise! In fact, as I told Gretchen in an e-mail late last night, I couldn’t resist immediately.
"We cannot speak more highly of the incredible level of customer service that we have received from SMARTBOX Maryland - beginning with Natasha advising us to the best value from among promotions you were offering at the time, to your kind assistance and advice during.
-T. & M. Kitch
"Nick Sage of SMARTBOX Portable Storage, performed a miracle for me and one of my clients at the very end of June, when all movers were having their busiest week. My client had arranged for U-Haul to deliver storage boxes to her house the day.
-Emily M.
"You should advertise more! I am so glad I came across your service when I did. I saved so much money by doing it myself. I will never rent a truck again. This is so much easier!"
-J. Pollard
"We are new to being parents of a college student. We had no idea how much time and energy it takes just to get her set up in the dorm room! When we moved our daughter out of the dorm last year, we had to.
-D. Raines
"Thank you for your donation of six SMARTBOXES for the residents that were displaced by the fire on December 12, 2006. The residents had so many donations of furniture and clothing and had no place to store it. This was the perfect solution for everyone!.
-Karen Brown
"SMARTBOX's sponsorship is a wonderful example of the cooperative partnership that is so important to help us meet the challenges of saving the Bay."
-Pamela Wilson
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